Terms and conditions
Updates 06/09/2021
I. General Conditions of Use
About these conditions
The Leaft website and the Leaft application (hereinafter jointly "platform") are an initiative of Grenn SAS, RCS 877 618 884 of Fort-de-France
These conditions of use (we will call them the "T & Cs") govern the digital services provided through the Leaft websites for France (as well as any other website that Leaft may open) as well as the mobile applications in these same countries. .
When we refer to "Apps Leaft" we mean all of these sites and applications together.
Before you start using an App Leaft, please take a moment to read these T & Cs, as you will need to agree to them before you can continue. Once you accept them, they will form a contract between you and Leaft.
Exceptionally, the provisions of the T & Cs may be waived by written agreement. These exceptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T & Cs.
How we keep these T & Cs up to date
We may need to modify these T & Cs from time to time, depending on the evolution of our services. We will notify you prior to making any changes that may materially affect your use of App Leaft or your rights (such as a change in the price or availability of your information).
The termination of these T & Cs
You can stop using your Leaft App at any time. You can also withdraw your consent for certain services directly in your App Leaft. If you have a current project, it will not be affected, and it will continue to its own end. Note that the use of an App Leaft is required to access your Edit Dashboard.
What services can you access?
Leaft's mission is to provide our users with the best in application software publishing services without coding. To do this, we will regularly add innovative services to our applications. You can access our services through the Leaft App, and some of them are also accessible from our website. For some services, we work with partners who will provide this service directly to you - we will make sure it is clear to you when this is the case.
From time to time, we may also discontinue certain services. We will always do our best to let you know before this happens.
Either way, we want to make sure you enjoy our services: let us know your feedback at support@leaft.co.
I choose an application template that I create myself
Users can purchase an app template that they can customize in coding through our Glide Partner Platform. After purchasing a model, you will be able to retrieve the pdf file in which the model link is located. You will be returned to the website or mobile application of our partners where you can retrieve the model invited to create an account to edit it. Subsequently, the T & Cs of our partners apply to your use of their services.
I choose an application template that I let you customize
Users can purchase an app template that they can customize in coding through our Glide Partner Platform. After purchasing a template, you will receive by email the access link to our Leaft application to proceed with the custom creation of your application. You can send us all the information and documents necessary for the realization of our tailor-made personalization service.
This application is currently only available to users who have subscribed to a Model Pro plan.
As you will be sharing information about your business through this service, we ask for your consent before your first use, in accordance with GDPR requirements.
The content of documents and your conversations and all attachments that you share (text, photo, files) with the development team are completely confidential. The content of your documents and conversations is "end-to-end" encrypted, which means that no one other than you and the development team can read them. This ensures that your privacy is respected.
I order a visual support for an advertising campaign
Users can purchase a visual medium that they can use and customize for their in-app advertising campaign by coding in their own app through our Glide Partner Platform. After purchasing a template, you will receive an invitation by email to schedule an online meeting to discuss your project. Once the appointment is set, you will create your support and you will receive by email the download link via our partner platform Wetransfer. You can retrieve the visual and configure the advertising campaign in the application or we can do it for you on request. In this case, you can contact us via an online form.
As you will be sharing information about your business through this service, we ask for your consent before your first use, in accordance with GDPR requirements.
The content of documents and your conversations and all attachments that you share (text, photo, files) with the development team are completely confidential. The content of your documents and conversations is "end-to-end" encrypted, which means that no one other than you and the development team can read them. This ensures that your privacy is respected.
Contents
The Leaft Apps contain various types of educational content on no-code, entrepreneurship, ecommerce, productivity and other topics that may be of interest to you. Leaft will always clearly tell you the source of this content.
What we expect from our users
Some rules
Our users are our priority, and we take the services we provide them just as seriously. Because our services touch your business, we can only provide them if you are attentive and follow a few simple rules:
Any information you give us must be correct and in one of the official languages of the geographic areas in which we operate; let us know if any information you previously gave us becomes incorrect;
Each local version of an App Leaft and the services it contains are designed to be accessible from their respective geographic areas. We are not responsible for any laws outside of these geographic areas.
We invite you to send us your comments or to point out any inconvenience you may encounter while following the advice provided by an App Leaft;
Help us keep your data safe
Never share your access and password. If you need to add a member to your team, contact us by email support@leaft.co
When you contact our online support service, make sure that you are signed in to your account so that we know it's you.
As the Leaft Apps contain information about your privacy and your business, we recommend that you password protect your phone and set it to lock after a short period of inactivity.
We will post updates to the Leaft Apps from time to time. We strongly recommend that you always use the latest version of Apps Leaft, as updates may contain fixes to our code to strengthen or repair a security vulnerability. Depending on the update, you may not be able to use the Services until you have downloaded the latest version of an App Leaft and accepted our updated T & Cs.
Access and limitations of our services
Our users are our priority, and we take the services we provide them just as seriously.
If you access our services outside of one of the geographic areas in which we operate, you should check whether it is legal to do so in the territory where you are located. We provide our services in accordance with the laws of those countries and we cannot accept responsibility for the differences between these rules and any other rules that may apply to the publishing of application software in the territory where you are located.
Access to Leaft Apps allowing access to the publishing dashboard is reserved for members who have subscribed to Leaft's Pro plans
.
We may suspend services or terminate user accounts if we have reasonable suspicions that they are being used in violation of these T & Cs.
There may be times when we cannot provide our services in circumstances beyond our control.
We cannot be held responsible if this happens, but if it does, we will let you know as soon as possible. And we will do everything reasonably possible to get you back to using our services quickly
Our responsibility to you
We provide our services as described and do not provide additional guarantees.
If we do not comply with these T & Cs, we will only be liable for losses that could have been foreseen at the time we entered into the T & Cs.
Some of the things we cannot be held responsible for include:
Loss or damage resulting from failure to follow instructions for using our services
Loss of activity concerning you (our services are reserved for professional use)
Any loss or damage resulting from your own violation of these T & Cs or our privacy policy
Loss or damage resulting from the use of other websites to which we link from our app or our website, including partners with whom we may work or whom we may invite you to visit. We do not recommend or endorse any of the websites or products to which we link. You have to decide for yourself whether you want to access or use them.
Unless the law provides otherwise, we will not award compensation for more than what you paid us.
As far as the law allows, Leaft does not accept (directly or indirectly) any other condition or rule apart from these T & Cs.
Our intellectual property rights
All branded materials used on the Leaft Apps are the property of Grenn and may not be reused without Grenn's written permission. You are not allowed to resell the Leaft models.
How we use and protect your personal data
Check out our privacy policy to get the most up-to-date information on how we use and protect your personal data.
How to send us a complaint
If you have a complaint for us, please write to our team directly through our apps and we will do our best to resolve the issue.
For complaints relating to your personal data, you can contact our DPO at this address: support@leaft.co, or file a complaint with our “lead” data protection authority, the CNIL, on its website: https://www.cnil.fr.
II. Terms and conditions
Article 1 - Scope
These general conditions of sale (known as "GTC") apply, without restriction or reservation to all sales concluded by the seller to non-professional buyers ("the customers or the customer"), wishing to acquire the products. offered for sale ("the products") by the seller on the site www.leaft.com space the products offered for sale on the site are as follows:
Application template without code to customize
Creation of visual support for In-app advertising campaign
The main characteristics of the products and in particular the specifications, illustration and indication of the size or capacity of the products, are presented on the site www.leaft.co which the customer is required to read before ordering.
The choice and purchase of a product are the sole responsibility of the customer.
The offers of products without tend to be within the limits of available stocks, as specified when placing the order.
These T & Cs are accessible at any time on the site www.leaft.com and will prevail over all other documents.
The Customer declares to have read the precedents hereof, it is GV and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure of the site www.leaft.com
Unless proven otherwise, the data recorded in the computer system of the seller constitutes all the transactions concluded with the Customer.
The seller's contact details are as follows:
Leaft - Grenn SAS with capital of 1000 €, 877 618 884 RCS Fort-de-France
The head office :
Grenn SAS,
68 Jeambette Beauséjour,
97212 St-Joseph Martinique
Email: support@leaft.co
Telephone : +33 7 83 50 80 45
Article 2 - Price
The products are supplied at the current price appearing on the site www.leaft.co, when the order is registered by the seller.
The prices are expressed in euros, buy and include VAT.
The prices take into account any reductions that would be granted by the seller on the site www.leaft.com
These prices are firm and not revisable during the period of validity but the seller reserves the right, outside the period of validity, to modify the prices at any time.
Prices do not include Glide, Stripe, PayHere, Wix and any other tools used when customizing the app, they will be charged by the providers respectively.
The payment requested from the customer corresponds to the total amount of the purchase, without these charges.
An invoice is established by the seller and is given to the customer upon delivery of the products ordered.
Article 3 - Orders
It is up to the customers to select on the site www.leaft.co the products which they wish to order, according to the following modalities:
For the application model - DIY formula:
The customer chooses the model that suits him then clicks on "buy the model", adds his payment information and once the order is validated he can retrieve the document with the link of the application and the link for the documentation directly on his space staff on the Leaft site.
For the application model - Formula Pro:
The client chooses the model that suits him then clicks on contact us, he can then fill out the form to specify his project, an email will be sent to him as soon as possible to offer him an online appointment. He can click on the link to select according to our online schedule the availability that suits him for this meeting. Once the reservation is made, he will receive a confirmation message and following the meeting he will have with the member of the team, he will receive the invoice corresponding to his request and his needs which he will have to pay by credit card. credit and following the purchase he will have by email he will receive by email access to his space on our Leaft application to deposit the information and documents necessary for the personalization of his application by our team.
For marketing tools - Basic Formula:
The customer can choose the size of the communication medium they want then click on buy a visual, add this payment information and once the order is validated, we will contact them as soon as possible so that they can discuss the matter with us. his project and start making the visuals.
For marketing tools - Pro formula:
Same process as the application model – pro formula.
The product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered validated after full payment of the price. It is the customers' responsibility to verify the accuracy of the order and to report any errors immediately.
Any order placed on the site placed on the site www.leaft.co constitutes the formation of a contract concluded at a distance between the customer and the seller.
The seller reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order. The customer will be able to follow the progress of his order on the site.
Article 3 Bis - Customer area - account
In order to place an order, the customer is invited to create an account (personal space).
To do this, he must register by filling out the form which will be offered to him at the time of his order, he undertakes to provide sincere and exact information concerning his marital status and his contact details, in particular his e-mail address.
The customer is responsible for updating the information provided. It is specified to him that he can modify them by connecting to his account.
To access his personal space and order history, the customer must identify himself using his username and password which will be communicated to him after registration and which are strictly personal. As such, the client prohibits any disclosure. Otherwise, he will remain solely responsible for the use that will be made.
The customer can also request this registration by going to the dedicated page on his personal space or by sending an e-mail to suuport@leaft.co. This will be effective within a reasonable time.
In the event of non-compliance with the general conditions of sale and / or use, the site www.leaft.co will have the possibility of suspending or even closing the account of a customer after the formal notice sent by electronic means has remained without effect.
Any deletion of an account, whatever the reason, results in the pure and simple deletion of all personal information of the customer.
Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the seller.
Account creation drives the acceptance of these general conditions of sale.
Article 4 - Payment condition
The price is paid by secure payment, according to the following methods: payment by credit card
The price is payable in cash by the customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider for bank transactions made on the site www.leaft.co
Payments made by the customer will only be considered final after actual receipt by the seller of the sums due.
The seller will not be required to deliver the products ordered by the customer if the latter does not pay the price in full under the conditions indicated above.
Article 5 - Deliveries
The products ordered by the customer will be delivered in metropolitan France, DOM-TOM, in all European countries as well as internationally.
Deliveries take place immediately for DIY and Basic plans, otherwise up to 15 days for Pro plans to the email address or directly to the customer's personal space when ordering on the site.
The delivery is constituted by the transfer to customers of digital possession or control of the product. Except in special cases or unavailability of one or more products, the products ordered will be delivered in one go.
The seller undertakes to make his best efforts to deliver the products ordered by the customer within the deadlines specified if above.
If the products ordered have not been delivered within 14 days after the indicative delivery date, for any reason other than force majeure or the act of the customer, the sale may be resolved at the written request of the customer within the conditions provided for in articles L216–2, L216–3, L216–4 of the Consumer Code. The sums paid by the customer will then be returned to him at the latest within 14 days of the date of termination of the contract, upon execution to the exclusion of any compensation or withholding.
Product deliveries are materialized by downloading files or obtaining a retrievable link on the customer's personal space on the Leaft site or on the customer's personal space on the Leaft application or at the email address mentioned by the customer when ordering when ordering.
The product is considered delivered upon download or receipt of product links.
The customer is required to check the links of the files delivered. He has a maximum period of 14 days from receipt to make a complaint by letter to support@leaft.co, accompanied by all the relevant supporting documents (photos in particular). After this period, and failing to comply with these formalities, the products will be deemed to conform and free from any apparent defect and no complaint can be validly accepted by the seller.
The seller will reimburse or replace as soon as possible, fairly fresh, the products delivered with lack of conformity or apparent or hidden defects have been duly proven by the customer, under the conditions provided for in articles L217-four and following of the Consumer Code. and that provided for in these GTC.
The transfer of the risks of loss and deterioration, if relevant, will only be carried out when the customer takes physical possession of the products. The risks are transferred at the time of the download by the customer.
Article 6 - Transfer of ownership
The transfer of ownership of the products from the seller to the customer will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said products.
Article 7 - Right of withdrawal
Account tenuous of the nature of the products, the orders placed by the customer do not benefit from the right of withdrawal.
The contract is therefore concluded definitively in accordance with the terms specified in these GTC.
Article 8 - Seller's liability - guarantees
The products supplied by the seller benefit:
The legal guarantee of conformity, for defective, damaged or damaged products or not corresponding to the order
The guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the delivered products and rendering them unfit for use.
Provisions relating to legal guarantees
Item L217–4 of the Consumer Code
“The seller is required to deliver goods in conformity with the contract and respond to the lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the instruction or installation when this has been charged to it by the contract or was carried out under its responsibility. "
Article L217-5 of the Consumer Code
"The good conforms to the contract:
1 ° if it is suitable for the use usually expected of a similar item, if applicable:
if it corresponds to the description given by the seller and has the qualities requested by the buyer or in the form of samples or model;
if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his or his representative, in particular in advertising or labeling;
2 ° or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, bring to the attention of the seller and that the latter has accepted. "
Article L217–12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. "
Article 1641 of the Civil Code
"The seller is bound by the guarantee because of the hidden defects of the only thing sold which make it unfit for the use for which it is intended, or which reduces this use so much that the buyer would not have acquired it, or would have given them a lower price, if he had known them. "
Article 1648 paragraph 1 of the Civil Code
“The action resulting from the redhibitory defect must be brought by the purchaser within two years from the discovery of the defect. "
Article L 217-16 of the Consumer Code
" When the buyer asks the seller, during the course of the commercial guarantee which was granted to him during the acquisition of the repair of movable property, a repair covered by the guarantee, any period of immobilization of up to at least seven days are added to the duration of the guarantee which remained to run. This period runs from the buyer's request for intervention or the dress or the provision for repair of the property in question, if this provision is after the intervention date. "
In order to assert his rights, the customer must inform the seller, in writing (email or letter), of the non-conformity of the products or of the existence of hidden defects from their discovery.
The seller will reimburse, replace or have repaired the products parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed on presentation of supporting documents.
Refunds, replacement or repair of products deemed non-compliant or defective will be made as soon as possible and no later than 30 days following the finding by the seller of the lack of conformity or the hidden defect. From their discoveries.
This reimbursement can be made by bank transfer.
The seller's liability cannot be engaged in the following cases:
non-compliance with the legislation of the country in which the products are delivered, which it is up to customers to verify,
in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the customer, as in the event of normal wear and tear of the product, accident or force majeure.
The photographs and graphics presented on the site are not contractual and cannot engage the responsibility of the seller.
The seller's guarantee is, in any event, limited to the replacement or reimbursement of non-conforming products or affected by a defect.
Article 9 - Personal data
The customer is informed that the collection of his personal data and necessary for the sale of the products and their delivery / delivery, entrust to the seller. Their personal data are collected only for the execution of the sales contract.
9.1 Collection of personal data
The personal data that are collected on the site www.leaft.co are as follows:
Account opening
When creating the customer / user account:
First and last name
E-mail adress
Date of Birth
Company identity (Company name, Kbis)
name of the project
Payment
As part of the payment for the products offered on the site www.leaft.co, it records the financial data relating to the bank accounts or the credit card of the customer / users.
9.2 Recipients of personal data
The personal data are used by the seller and his co-contracting parties for the execution of the contract and to ensure the efficiency of the service of sale and delivery of the products.
The category (ies) of co-contractors are: payment institution service providers.
9.3 Controller
The data controller and the seller, within the meaning of the Data Protection Act from May 25, 2018 of Regulation 2016/679 on the protection of personal data, reachable by email: support@leaft.co
9.4 Restriction of processing
Unless the customer expresses his express consent, his personal data is not used for advertising or marketing purposes.
9.5 Duration of data retention
The seller will keep the data thus collected for a period of five years, covering the period of limitation of the applicable contractual civil liability.
9.6 Security and confidentiality
The seller but implements organizational, technical, software and physical measures in digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the seller cannot guarantee the security of the transmission and storage of information on the Internet.
9.7 Implementation of customer and user rights
In application of the regulations applicable to personal data, customers and users of the www.leaft.co site have the following rights:
They can update or delete the data which concerns them in the following way by logging into their account and deleting the personal account.
They can delete their account by writing to the email address indicated in article 9.3 "Data controller"
If the personal data held by the seller is inaccurate,
They can request the updating of information by writing to the email address indicated in article nine. Three "data controllers"
They can request the deletion of their personal data, in accordance with applicable data protection laws by writing to the e-mail address which is in article nine. Three "data controllers"
They can also request the portability of data relaxed by the seller to another service provider.
Finally, they can oppose the processing of their data by the seller.
His rights, as soon as he does not oppose the girls to the purpose of the treatment, can be exercised by sending a request by mail or by e-mail to the data controller whose contact details are indicated above.
The data controller must provide a response within a maximum of one month.
In the event of refusal to comply with the customer's request, the latter must be motivated.
The customer is informed that in case of refusal, he can lodge a complaint with the CNIL (3 place Fontenoy, 75007 Paris) or seize a judicial authority.
The kylian may be invited to check a box under which he agrees to receive emails of an informative and advertising nature from the seller. He will always have the possibility to withdraw his agreement at any time by contacting the seller (contact details above) or by following the unsubscribe link.
Article 10 - Intellectual property
The content of the www.leaft.co site is the property of the seller and its partners and is protected by French and international laws relating to intellectual property.
Likewise, customers do not have the right to resell products purchased on the site.
Any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.
Article 11 - Applicable law - language
These GTC and the operations resulting from them are governed and subject to French law.
Article 12 - Disputes
For any complaint, please contact customer service at the seller's postal or e-mail address indicated in article one of these T & Cs.
The client is informed that he can in any case resort to conventional mediation with existing sectoral mediation bodies or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
In this case, the appointed mediator can be contacted internally by email: support@leaft.co
The customer is informed that he can also use the platform for online dispute resolution brackets (ODR): https://webgate.ec.europa.eu/odr/main/index.cfm?event=main .home.show
All disputes to which the purchase and sale transactions concluded in application of these GTC and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of law. common.